Discover
Process workshops, data audit, and a fit-gap against the standard product.
Phase 1 · Awareness
Industry transformation blueprints
Manufacturing and supply chain: shop-floor visibility, maintenance and vendor integration
How to see the shop floor in real time, plan maintenance before breakdown with Field Service, and connect suppliers.
The short answer
Visibility comes from capturing production events where they happen. Connect machines and operators to the order, and planning, costing and maintenance start from the same truth.
Stages
Order to shipment with live visibility
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1
Plan Demand and capacity plans create production orders with the bill of materials and routes.
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2
Execute Operators and machines report start, stop, scrap and output on the shop floor.
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3
Maintain Asset condition and maintenance history trigger work orders before a breakdown.
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4
Collaborate with vendors Purchase orders, confirmations and ship notices flow through integration.
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5
Cost and ship Actual cost posts to the order and shipment completes the cycle.
Decision points
Three questions that change the answer
Can the machine report its own events?
YesIntegrate the machine data to the order.
NoUse operator terminals for capture.
Is downtime expensive?
YesPrioritise condition-based maintenance for those assets.
NoUse scheduled preventive maintenance.
Are suppliers already digital?
YesIntegrate electronically.
NoUse a supplier portal.
Milestones
What done looks like, and when
- Month 1 to 3 Master data, bills of materials and routes designed.
- Month 4 to 6 Shop-floor capture live on a pilot line.
- Month 7 to 9 Maintenance and vendor integration live.
- Steady state Actual versus planned cost reviewed each period.
Principles we hold to
- Capture events where they happen.
- Plan, cost and maintain from one truth.
- Start with one line.
- Suppliers join through a portal or an integration.
Frequently asked questions
How does Dynamics 365 give shop-floor visibility?
Production events are reported against the order from terminals or machines, so progress, scrap and cost are visible as the work happens.
Can Dynamics 365 predict maintenance?
Condition data and history can trigger work orders in Field Service before a failure. How early depends on the sensors and history available.
Take this to your own programme.
Tell us where you are. We will tell you plainly what this means for your estate and what we would do first.
Book a consultation
Next: Financial services and healthcare: secure portals, self-service and automated claims or loans →
How an engagement runs
01
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04
It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.
Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works, run the three-minute readiness score, or book a consultation.